Magazine

Digest: Multifamily Florida | Spring Edition 2024 Digital EditionCover StoryPresident's Message COVER STORY: Fresh Solutions to Familiar...

Digest: Multifamily Florida | Winter Edition 2023-2024 Digital EditionCover StoryPresident's Message COVER STORY: Substance over Style: Social...

A Look Back: FAA Delivered for Members in 2023 What a year this has been! This holiday season, the Florida Apartment Association would like to share...

Digest: Multifamily Florida | Fall Edition 2023 Digital EditionCover StoryFAA UpdatePresident's Message COVER STORY: Building — or...

Digest: Multifamily Florida | Summer Edition 2023 Digital EditionCover StoryFAA UpdatePresident's Message COVER STORY: Housing Takes Center Stage...

Digest: Multifamily Florida | Spring Edition 2023 Digital EditionCover StoryFAA UpdatePresident's Message COVER STORY: Adapting to a Changing...

The winter 2022-2023 issue of Multifamily Florida magazine features stories about hiring, workforce development, and making maintenance a key part...

Inside this issue of Multifamily Florida... President's Message: It Has Been an Honor FAA Update: Whose Story is it Anyway? Cover...

By Kristi Novak, CAM, CAPS Altman Management Company It is hard to believe that we are reaching the end of yet another year. Anyone else find...

Chip Tatum, CAE Executive Vice President In August, one Florida county earned the dubious distinction of being the first local government to attempt...

By Diane Sears It wasn’t that long ago that marketing an apartment community to potential residents meant placing ads in magazines and hoping...

By Camila Cal The COVID-19 pandemic shifted the way many industries operate, including, and perhaps especially, the multifamily industry....

By Paul Bergeron Innovation and automation continue to flourish in the apartment industry. Companies are developing and upgrading their offerings...

Inside this issue of Multifamily Florida... President's Message: Customer Service Is Crucial FAA Update: Feeling the...

By Amanda White, FAA Government Affairs Director The 2022 regular 60-day Florida legislative session ended on March 14 with much still unsettled,...

By Kristi Novak, CAM, CAPS Altman Management Company Has this ever happened to you? You’re shopping in a nice clothing store or staying in...

Chip Tatum, CAM, CAE Executive Vice President For so many of us, mentally processing what seems like an unending series of challenges, nonstop...

By Camila Cal It’s no secret that the maintenance technician profession has long been a male-dominated field. In fact, according to career...

By Paul Bergeron Resident conflict can begin seemingly innocently before escalating rapidly. Community manager Aileen Ocasio knows first-hand...

By Darlyn Finch Kuhn Joelis Barandica mostly remembers everyone being scared, all the time, on so many levels. As regional director of education...

By Kristi Novak, CAM, CAPS Altman Management Company We cannot direct the wind, but we can adjust the sails. – Unknown When I started...

By Chip Tatum, NAAEI Faculty, CAM, CAE Executive Vice President As I sit here, I am nearly three months into one of the most exciting...

Inside this issue of Multifamily Florida... President's Message: Adaptability is Key FAA Update: Let's Get Strategic Cover Story: Here to...

Recruiting, training, and retention are being emphasized even more in 2022.

By Camila Cal In our current digital age, social media has quickly become one of the most important tools for businesses. This is true for the...

Inside this issue of Multifamily Florida... President's Message: Ready for the Challenge FAA Update: Goodbye, Farewell, Auferderzane,...

Lingering economic impacts of the COVID-19 pandemic, slow disbursement of rental assistance funds, a heightened focus on evictions, and other...

By Paul Bergeron Authenticity has never been more critical for apartment marketers as they portray and promote their communities and on-site staff...

By Josh Gold, CAE, CMPFAA Executive Vice President Who can forget the famous scene in “The Sound of Music” where the von Trapp children...

By Diane Sears Jessica Romero saw an email blast in her inbox inviting people to apply for a diversity leadership program. She found the invitation...

By Kristi Novak, CAM, CAPS Altman Management Company As FAA celebrated its 50th anniversary throughout 2021, we have all seen what an incredible...

By Diane Sears Antoinette Williams enjoyed working in the multifamily housing industry, but she wanted to get out of her leasing position and move...

Inside this issue of Multifamily Florida... President's Message: Stronger Together FAA Update: You Just Can't Replace Being Face to Face...

By Brad Kuhn Mallory Hoffmeyer, community director of the Essex Luxe apartments, a high-end 330-unit multifamily development in Central Florida, has...

By Kimberly Maggard, CAPS, CPO Royal American Management If there can be such a thing as a silver lining to a pandemic, one would be the emergence...

By Josh Gold, CAE, CMP Executive Vice President Last year at this time, we were hard at work preparing for our first-ever virtual annual meeting...

By Paul Bergeron With an increasing number of communities struggling to find, hire, and train maintenance technicians, some companies are leaning...

Inside this issue of Multifamily Florida... President's Message: Progress, Not Perfection FAA Update: Preserving a Legacy Cover...

By Kimberly Maggard, CAPS, CPO Royal American Management Inc. When FAA members, leaders, and staff gathered in August 2019 to develop a new...

By Josh Gold, CAE, CMP Executive Vice President The World of Coca-Cola museum in Atlanta boasts a movie theater, 200 artifacts including an 1896...

By Amanda Gill FAA Government Affairs Director The COVID-19 pandemic was raging when the cameras started rolling for the 2021 session. The Florida...

By Paul Bergeron Diversity, equity, and inclusion (DEI) is a theme dominating discussions among management in most industries, and the apartment and...

By Ashley Tyndall In order for multifamily professionals to be successful, they must approach their target residents where they are. In the past,...

Inside this issue of Multifamily Florida... President's Message: FAA Brand Shines in Trying Times FAA Update: Everything I Needed to Know About...

By Kimberly Maggard, CAPS, CPO Royal American Management Inc. Mission: The Florida Apartment Association is a federation of associations...

By Josh Gold, CAE, CMPExecutive Vice President Shortly after the New Year, I had the good fortune to spend several days with a certain puggle...

By Brad Kuhn As COVID-19 swept through the country in the first quarter of 2020, vulture capitalists raised more than $300 billion to take...

By Paul Bergeron Nearly one-quarter of the way into the new year, apartment operators’ focus continues to be on the pandemic. COVID-19 has...

By Kimberly Maggard, CAPS, CPO Royal American Management Inc. I am honored and grateful to be serving as the president of the Florida Apartment...

By Josh Gold, CAE, CMPExecutive Vice President Leadership lessons can come from the most surprising sources. Take, for example, reality TV —...

By Terry Godbey What happens when you gather a group of property managers in a room (okay, a virtual room) and ask them to speak candidly about...

By Terry Godbey 1. We care deeply about our on-site teams and our residents. “I care about the quality of life of my residents and my...

Inside this issue of Multifamily Florida... President's Message: Step 1: Enhance Advocacy FAA Update: Unexpected Leadership Lessons from...

By Katie Wrenn, CAPS WRH Realty Services Inc. I am so grateful for the opportunity to be writing this. At the same time, I write it with a heavy...

By Josh Gold, CAE, CMP It would be an understatement to describe the COVID-19 crisis that has gripped our nation and the world since early spring...

By Darlyn Finch Kuhn Lori Agudo was frightened. In mid-March, as businesses closed all around her due to the COVID-19 pandemic, she began working...

By Camila Cal Social media is an integral part of daily life for many Americans. We constantly share, retweet, or like posts because it makes us...

Inside this issue of Multifamily Florida... President's Message: A Most Unusual Year FAA Update: Rising to the Challenge Cover Story:...

By Katie Wrenn, CAPS WRH Realty Services Inc. 2020 kicked off with a positive economic outlook, strong job market, and steady growth in multifamily....

By Josh Gold, CAE, CMP Executive Vice President Ok, I'll admit it. I’ve never been a big fan of working from home. Maybe I’m “old...

By Amanda Gill The 2020 legislative session moved fast and furiously and when it ended on March 19, many of the Florida Apartment...

Apartment Communities Targeted in Lawsuits Numerous apartment communities in Florida have been targets of lawsuits and demand letters claiming...

Inside this issue of Multifamily Florida... President's Message: Multifamily Industry, FAA Rise to Occasion FAA Update: Difficult Times...

Inside this issue of Multifamily Florida... President's Message: Training and Development Matter in Any Market FAA Update: FAA is on the...

By Katie Wrenn, CAPS WRH Realty Services Inc. 2020 got off to a rousing start in the multifamily industry, following a strong 2019. Steady...

By Josh Gold, CAE, CMP FAA has moved to: 200 East Robinson StreetSuite 900 Orlando, FL 32801 Executive Vice President Psychologists agree...

Multifamily design trends maximize living area By Dan Wine Efficient use of limited space, functional and minimalist design, and social areas that...

Inside this issue of Multifamily Florida: President's Message: Defining FAA's Mission and Vision for the Coming Year FAA Update: Focusing on...

By Katie Wrenn, CAPS WRH Realty Services Inc. As we wrap up 2019, I am honored and humbled at the opportunity to serve as the president of the...

By Josh Gold, CAE, CMP Executive Vice President Welcome to the first issue of your redesigned Multifamily Florida! Although we modernized the...

By Randa Griffin Rents continue to grow — 2.9 percent through the first three quarters of 2019, according to a recent Yardi report —...

By Randa Griffin New technologies can ease parking issues, communication headaches, and property-tour scheduling but they come at a price. Several...

In this issue of Multifamily Florida: President's Message: Thank You for an Exciting and Rewarding Year FAA Update: Lifelong Learning has...

By Josh Gold, CAE, CMP FAA Executive Vice President “Anyone who stops learning is old, whether at twenty or eighty. Anyone who keeps...

Recycling. Sustainability. Energy efficiency. Reducing your carbon footprint. The idea of “going green” has been around for decades, in...

By Bonnie Smetzer, CPM, HCCP JMG Realty Inc. It’s been an honor to serve as president of FAA this past year. I had several important goals and...

By Patti Girardi Nearly all Americans support recycling and 75 percent say it should be a priority, according to a recent survey by the U.S....

Inside this issue of Multifamily Florida: President's Message: Together, Let's Address Housing Affordability ...

by Bonnie Smetzer, CPM, HCCP JMG Realty Inc. The affordable housing crisis in our state continues to grow, and many Floridians find it...

By Josh Gold, CAE, CMP FAA Executive Vice President French fries are a menu staple at McDonalds. They may be served covered in gravy in Canada...

by Ryan McCain Partner, Barfield McCain PA Some five years after the Florida Legislature passed the state’s first medical marijuana law,...

Inside this issue of Multifamily Florida: President's Message: 'Residents' Come in Many Breeds FAA Update: Building Organizational Goals With...

Apartment Life With Pets By Randa Griffin Most Americans love pets, with surveys showing that more than two-thirds of American households have...

FAA Members Promote Key Priorities at Statehouse By Randa Griffin Record-breaking attendance at the 2019 FAA Legislative Conference in Tallahassee...

Building Operational Goals With Your Team is SMART By Josh Gold, CAE, CMP FAA Executive Vice President The first session of each new FAA...

‘Residents’ Come in Many Breeds By Bonnie Smetzer, CPM, HCCP, JMG Realty Inc. Apartment managers have come a long way in how we view...

Inside this issue of Multifamily Florida: President's Message: A Note of Thanks... and an Appeal FAA Update: Turnover Can be Opportunity in...

Inside this issue of Multifamily Florida: President's Message FAA Update Tracking the Customer Path to your Door Look Across the Industry...

By Diane Sears “What brought you to us today?” That might seem like a simple question, but … it’s complicated. When...

By Mary Shanklin From managing social media reviews to introducing bike shares, some of multifamily’s fastest emerging ideas are being...

At the heart of every apartment community is the residents who call it home, and at the heart of every property owner should be the safety of their...

By Lori Trainer, CAM, CAPS Pinnacle In just a few short weeks, my term as president will come to a close and my successor will be sworn in at...

When we bring out the best in our individual staff members, the entire team shines — including leaders. A quick search for “How to bring...

Inside this issue of Multifamily Florida: President's Message ...

By Lori Trainer Pinnacle What do you think of when you hear the term “affordable housing”? Do you think of government assistance,...

By Josh Gold, CAE, CMP FAA Executive Vice President For three days in late April, Florida Apartment Association staff and local affiliate...

By Courtney Barnard FAA Government Affairs Director The Florida legislative sessions is 60 days long. It’s a small window of time for bills...

Recent court rulings about whether a Florida resident can grow marijuana for his medical use have raised questions about potential impacts of...

By Randa Griffin When Gov. Rick Scott signed House Bill 529 on April 6, he signed one of the Florida Apartment Association’s priority...

Inside this issue of Multifamily Florida: President's Message: Be Prepared to Lend a Hand FAA Update: Promoting a Policy of Transparency...

By Josh Gold, CAE, CMP FAA Executive Vice President Since the Enron debacle and accounting scandals near the turn of this century, it’s...

By Wendy Annunziata At the Mission Springs Apartments, Hurricane Irma toppled trees, damaged roofs, and opened up a car-sized sinkhole...

By Randa Griffin More than 160 members of the Florida Apartment Association gathered in Tallahassee for three days of meetings, education, and...

By Lori Trainer Pinnacle Disasters like the hurricanes that hit Florida and other parts of the United States last year bring to light the...

By Josh Gold, CAE, CMP FAA Executive Vice President If you’re like many people, this time of year is about making resolutions....

By Dan Tracy The economy has worked in favor of Florida’s multifamily housing industry pretty much since the Great Recession of 2007-08 by...

By Dan Tracy Renting apartments and keeping them filled can be easy, as long as you are willing to work really hard and do stuff nobody else...

BY LORI TRAINER PINNACLE Serving as the president of the Florida Apartment Association is an honor and a privilege that I do not take lightly....

Inside this issue of Multifamily Florida: Presidents Message: Be a Part; Growing Together FAA Update: Resolve to be Involved Feature: State...

Inside this issue of Multifamily Florida: Property Makeover Certifiably Green Shifting Demographics Best Face Forward President's...

By Diane Sears Shifts in Florida’s demographics are leading to big changes in the multifamily housing market, and proactive communities can...

If you’ve ever come back from vacation to overflowing email or a stack of mail and other documents on your desk, you might understand why half...

By Trish Harris Whether you manage one community or oversee a portfolio, chances are you already juggle plenty of priorities and have never given...

By Wendy Annunziata The website for Urban Place Apartments in Tampa features a pop-up screen that flashes the following message to prospective...

By Shawn Wingate It’s hard to believe that my term as president of the Florida Apartment Association is coming to an end. Looking back over...

The creamy marble halls and brass wall sconces of the state Capitol building may not look like a battleground, but make no mistake: The 60 days of...

By Alexis Vilaboy When you think of mold, do you imagine a relentless, living growth set on taking over multiple apartment units and draining your...

Inside this issue of Multifamily Florida: President's Message: Harness the Power of Your Voice FAA Update: Make the Most of FAA's New...

Advocacy comes in many forms. As parents, we advocate for our children to receive the best possible care and education. As professionals, we...

It’s out with the old and in with the new at FAA, digitally speaking. Our new website and member database are now fully live at faahq.org. If...

Inside this issue of Multifamily Florida: Tech Trends Legislative Conference Report Fair-Housing Remedies President's Message: Those Who...

Inside this edition of Multifamily Florida: Giving Back Clearing the Air FAA News President's Message: Changing for the Better FAA...

Inside this edition of Multifamily Florida: Special Report: Staffing Rx Hiring and Keeping The Best Talent Staying Power Fixin' To...

Inside this edition of Multifamily Florida: Yearly Report: Legislative and Legal Updates Legislative Advocacy Leads to Maintenance...

Inside this edition of Multifamily Florida: Apartment Communities Go On A HealthKick: Today's Healthy Amenities Run The Gamut 2016 Legislative...

Inside this edition of Multifamily Florida: Growth Continues in Multifamily - But For How Long? Legislative Update: FAA Sets Platform, Plans...

Inside this edition of Multifamily Florida: Lease It Like A Lease-Up Hyperlocal Mobile Marketing Legislative Update: Fair Housing, Fire...

Inside this edition of Multifamily Florida: 2015 Session Delivers Wins Despite Challenges Protect Your Community: Keep Up With Fair Housing...

Inside this edition of Multifamily Florida: An Ounce of Prevention: An Organized System for Maintenance Saves Time, Trouble, and Money Rental...

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