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Product/Service Council Educational Seminars

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Monday, May 8, 2017
1:00 PM - 5:00 PM (EDT)
Hyatt Regency Coconut Point Resort & Spa
5001 Coconut Road
Bonita Springs, FL 34134
United States

Event Details

Supplier Members Education Seminars

Monday, May 8, 2017, 1-5 p.m.

Hyatt Regency Coconut Point Resort & Spa

5001 Coconut Road, Bonita Springs, FL 34134

Registration for this two-part program is complimentary for all supplier members of FAA affiliates. A brief PSC business meeting will take place between the two sessions.


Sales EQ Workshop

Interpersonal skills (responding to the emotions of others) and intrapersonal skills (managing one’s own disruptive emotions) are essential to success in sales. Sales professionals who invest in developing and applying sales EQ — sales-specific emotional intelligence — gain a decisive competitive advantage in today’s marketplace.

Keith Lubner is an adviser and mentor to several leading organizations on strategies, tactics, and programs to accelerate growth. He is considered a world-renowned expert in channels, sales, marketing, and leadership.


Understanding Yourself and Others through DISC

DISCflex Assessments are a great way to get to know yourself and others. Attendees will learn about four quadrants of behavior — dominant, influencing, steady, and compliant. Learn how to communicate using behavior patterns. Learn how to recognize people’s primary communication preferences and how to adjust yours to match theirs.

Hellen Davis, Indaba Global Coaching CEO and owner, is an executive officer and founder of Indaba Health and Wellness LLC, a management consulting, e-learning, and training corporation.


May 8
1:00 PM - 2:30 PM Educational Session: Emotional Intelligence Speaker: Keith Lubner
2:30 PM - 2:45 PM 15-minute Break
2:45 PM - 3:00 PM PSC Meeting a. 2016-2017 PSC Call for Nominations b. FAA's New Website - Erin Toung I. Business Directory and Enhanced Listings ii. Website Advertisement Options c. Conference Update d. New Business
3:00 PM - 3:30 PM APAC Panel
3:30 PM - 5:00 PM Educational Session: DISC - Understanding Yourself and Others Speaker: Hellen Davis
Download Agenda

For More Information:

Ralph Robinson
Ralph Robinson
CAE, CMP Director of Meetings and Affiliate Relations (407)960-2910