FAA Update: Make the Most of FAA’s New Website

Posted By: Josh Gold FAA News,

It’s out with the old and in with the new at FAA, digitally speaking. Our new website and member database are now fully live at faahq.org. If you haven’t yet explored the new site, I encourage you to do so. I’m confident you will find the site user-friendly and easier than ever to navigate.

The list of useful features on the new site is pretty lengthy and there is definitely something for everyone. Whether you are a supplier, management company executive, on-site staff, or other multifamily professional, there are multiple pages that you will certainly find useful.

One big change that benefits all members: Registration for the FAA Annual Conference & Trade Show, as well as other events, will be completely automated on the new site. To receive member pricing, you need to create a profile — even if you had a log-in on FAA’s previous website. Once your profile has been confirmed by your company or by FAA staff, you will be able to add a photo, bio, and other marketing details; track event attendance; and view and pay company invoices (if you are your company’s primary contact).

If you are a supplier member, log on and update your listing (at no cost) in our newly searchable comprehensive supplier directory. In keeping with changes implemented last year to make the FAA Product/Service Council more inclusive, all supplier members are included in the directory. An option for an enhanced listing offers a boost in visibility and a way to provide details about who you are, what you do, and how clients and prospective clients can reach you. Learn more at the Marketing Opportunities link under the Resources tab on the website.

Members interested in government affairs will be able to identify their representatives and other officials and sign up for alerts at our Legislative Action Center, under the Advocacy tab. There, you will also find information about FAA’s Apartment Political Action Committee (APAC), as well as legislative session update calls and other legislative news.

Other useful aspects of the new website include rosters of present and past FAA leadership, a sortable list of Leadership Lyceum graduates, a complete list of smoke-free housing communities, a sample of the FAA Lease, and archives of Multifamily Florida magazine, Florida APTitudes e-newsletter, and other news articles.

Thanks to FAA leadership who had the foresight and dedication to allocate the funds necessary to bring our site into the 21st Century, we are now operating on the same software — Novi Association Management System (AMS) — used by  Apartment Association of Greater Orlando, Bay Area Apartment Association, North Central Florida Apartment Association, and Space Coast Apartment Association.

Several other local affiliates are considering adopting this system within the next six months. FAA and every affiliate using the Novi AMS software will be able to sync in real time so that changes made to local membership rosters will appear automatically in FAA’s system.

Thank you to all who have logged onto our website since the launch. If you have not yet done so, we encourage you to check out the new design and all it has to offer!


If your company is already a member of a local affiliate:

  • Go to faahq.org
  • Click “Join” at the top right corner of the homepage
  • Choose “Create an Account”
  • Agree to terms and conditions
  • Enter your email and select a password


If you are an employee of an apartment community, management company, or supplier company that is NOT currently a member, we invite you to join one of our 11 local affiliates across the state of Florida. Joining a local affiliate automatically includes membership in FAA and in the National Apartment Association (NAA). To get started:

  • Click "Join" in the top right corner.
  • Choose "Become a Member."
  • Click on your local affiliate on the map or in the list (below the map).

Editor's note: This article originally appeared in the Summer 2017 issue of Multifamily Florida.